Terms & Conditions
Return PolicyProduct should be returned unused, and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund may be refused.Returnable Items
All items purchased from www.GAVIN INTERNATIONAL.in can be return for full refund within 15 days from the date of shipment (as recorded by the logistic partner). The entire refund amount shall be credited back to your GAVIN INTERNATIONAL account in the form of promo code.Faulty Goods
- Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.Colors
We try to display the colors of our products as accurately as possible on the GAVIN INTERNATIONAL. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.How to return an item
Should you wish to return all or part of your order, you need to let us know within 3 working days from the date you receive your parcel. Then you will have to send the order to our below mentioned warehouse address. Please note that any damage in transit shall not attract toreturn.Which address to return to
You would need to send the item(s) to the following address:
319, Manjit Nagar, Basti Guzan
Jalandhar, Punjab 144001
Exchanging ProductIf you would like to exchange a faulty item (instead of obtaining a refund), please be aware that we can only replace it for the same product in the same size, subject to availability items. If the same product is not available, you are entitled to a full refund.
All acceptable returns are refunded on arrival in our warehouse after having been checked.Your refund request will be processed in a maximum of 72 hours from the date we have confirmed to you that the return is acceptable.
We take up-to 72 hours to confirm the status of your return after it has been received at our-warehouse.All the refunds shall be made through NEFT transfer and for that you will have to provide us the bank details.Cancelling an order
You may cancel an order within 24 hours of your purchase. You can cancel your order by writing to us at firstname.lastname@example.org .The cancellation will be effective within 24 hours and a confirmation email will be sent immediately.
Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately wear unable to influence this.